Careers
Golf Cart Attendant
The Golf Cart Attendant provides exceptional customer service to golfers throughout the course. They maintain the golf cart fleet by washing or detailing the carts daily, stocking cart amenities (pencils, scorecards, tees, etc.), removing trash after each use, ensuring proper fuel or power to carts, inspecting each cart for mechanical problems, counting and securing all carts at closing, and reporting all mechanical problems to a supervisor. They maintain the range in proper condition by ensuring an adequate level of range balls, collecting, cleaning or delivering balls, tee alignment, and trash removal. Attendants will assist golfers with their golf bags as needed and keep clubhouse area neat, clean and free of debris.
Must be able to work flexible schedule including weekends, holidays and evenings. Some moderate lifting, bending, stooping, and reaching will be required, as well as the ability to stand and walk for the duration of the shift.
Beverage Cart Attendant
This position provides golfers, restaurant, and banquet patrons with exceptional customer service throughout the day. Position may provide both server duties in the dining room, as well as beverage cart service out on the golf course. Duties include taking orders, delivering food, handling cash / credit cards, set up and cleaning of the snack carts and dining room, and other food service duties as assigned. Beverage Cart Attendants will drive carts around the course, selling food and drinks to golfers. Occasionally, banquet service will also be part of the job responsibilities.
Must be available to work varied schedules to include some days, evenings and weekends. Prior experience in food service or customer service is required - prior golf course experience preferred. Shifts may start as early as 6am and go as late as 11pm. Must be 17 years old to be considered, as position will serve alcohol.
Pro Shop Attendant
The Pro Shop Attendant provides exceptional customer service to golf course customers. Duties include booking tee times, collecting greens fees, resolving customer complaints, merchandise sales, golfer registration, answering multi-line phones, golf outing preparation and execution, assistance with golf cart operation, and must keep the pro shop neat and presentable. Individuals will have knowledge of available merchandise, course conditions, rates, and hours of operations.
Individuals should have at least 6 months to 1 year of cash handling / register experience in a retail or customer service environment; previous golf course / shop experience is highly desirable. Must be able to work flexible schedule including weekends, holidays and evenings. This position also requires the ability to interpret a variety of instructions furnished in written, oral, or schedule form. Some moderate lifting, bending, stooping, and reaching will be required, as well as the ability to stand and walk for the duration of the shift.
Starter / Ranger
The Starter / Ranger provides exceptional customer service to golfers throughout the course. They facilitate safe use of the course and continuity of play by assuring that each group begins play in a timely manner; communicate course information, course layout, pace of play, cart and course rules, etc… Starter / Ranger will manage traffic during peak times to ensure smooth course play, which includes driving the course to ensure pace of play is upheld. They assist golf shop staff in the starting of open play, league play and outings as well as assist with outside services for outings.
Must be able to work flexible schedule including weekends, holidays and evenings. Some moderate lifting, bending, stooping, and reaching will be required, as well as the ability to stand and walk for the duration of the shift. Golf course knowledge and experience preferred.
Grounds Crew / Maintenance
The Greenskeeper performs ground maintenance tasks such as mowing greens, tees, fairways, and rough on the golf course and surrounding property. They will change cups and pins, moves tee markers, and empty trash containers throughout the course. General landscaping work is also required such as pruning trees and shrubs, weeding flower beds, and weed whip tall grass areas. Throughout the golf course, the greens keeper will: cut, lay, and water sod; edge, trim, and rake bunkers; perform cart path repairs and improvements; perform preventive maintenance on equipment which includes changing oil and filters, grease moving parts, sharpen blades, and check air pressure in tires.
The position requires skill in the operation of specialized golf course maintenance equipment, skill in seeding, fertilizing, mulching, and maintaining various grass types, and other landscaping / maintenance duties as assigned. Must be able to lift weights of 100lbs.
Assistant Golf Professional
Will oversee and manage the golf operation and work cooperatively with other departments. The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.
Reports to: General Manager
Primary Responsibilities:
- Recruitment, hiring, training, and supervision of all staff including assistant and teaching professionals, outside assistants, mechanics, starters and rangers.
- Implementation of policies and procedures and regular scheduling of staff meetings.
- Oversee all golf services and operations.
- Oversee the rental and maintenance of golf cars.
- Oversee the reservation system, starting, and monitoring of play.
- Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
- Oversee the administration of the handicap program.
- Enforce all rules and regulations governing golf course usage.
- Develop and manage an innovative tournament program that services all customer segments.
- Develop and oversee the golf instruction and golfer development programs for all customer segments.
- Oversee the operations of a well-managed practice facility.
- Maintain close working relationship with the Superintendent and other department heads.
- Assist in the marketing and promotion of new memberships / play.
- Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
- Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
- Establish sales goals and forecasts for all golf programs and services, monitor and analyze reports.
- Oversee all golf-related purchasing.
- Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
- Oversee and approve all weekly golf staff time sheets /payroll, purchase orders, and invoices.
- Supervise physical inventories and the display of merchandise. Assist in the development of necessary systems to safeguard inventories.
- Assist in the publication of newsletters, informational and promotional materials.
- Compile information from market competition for comparison studies to properly position the facility in the marketplace.
Note: Other duties as assigned by supervisor or management.
Creative Ability:
- Create instructional programs to enhance service and maintain interest and enthusiasm among all customer segments.
- Assist in marketing and promotion for instruction programming
- Create a player development program to foster a competitive environment, and provide career guidance for aspiring youth.
Relationships:
- Maintain extensive contact with supervisors and instructors to ensure teamwork and consistency in teaching programs.
- Possess a personality trait that will make people feel welcome, reflecting favorably on the facility
Education:
- Maintain professional expertise through related courses in golf training, player development, management, and accounting.
Skills:
- Strong oral and written communication skills
- Strong attention to detail
- Supervisory skills
- Planning and organizational ability
- Customer skills
- Computer skills
Working Conditions:
- Required to work some late evenings.
